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Frequently Asked Questions

All orders are covered with our 30-day guarantee. The items will be accepted back with full refund if they meet all of our returns terms and conditions and a request has been submitted within 30 days of receipt of the package.

Socks can be machine washed on 30°C, they can be put in the dryer but cannot be ironed.

The shipping time is 2-5 days with standard shipping and 1-2 days with express shipping.

Please note: We just recently started shipping from our UK warehouse. All orders before December 1st have a delivery time of 6-16 business days.

If your order hasn’t arrived within the estimated delivery time, please check the tracking number or contact our support team at care@thenordicsocks.co.uk

Most orders are processed and shipped within 24 business hours. You will receive a shipment confirmation email once the tracking number is available.

Note: if you order multiple items on our store, they will come in one package. Please take into consideration that packages are shipped only when all items are available, so delays might occur.

All orders are delivered via Royal Mail Tracked 48 and Royal Mail Tracked 24.

A tracking number will be sent to you by email within 24 business hours after your order has been placed. If you didn't receive your tracking number within the time frame below, please contact our support team at care@thenordicsocks.co.uk

We apologize for this inconvenience. We’d be delighted to help you right away by offering a free replacement order.

We accept all major credit cards Visa, Mastercard and American Express.

Unfortunately, it is difficult to change your order or the shipping address once it has been placed. We aim to deliver the best products and services for you, so our warehouse is processing orders within a few hours of receiving them.

If a change is absolutely necessary please contact us as fast as possible after the order has been placed, and we'll do our best to help out.